Your Reservations
This chapter describes you how to track your reservations that they come from your own website or from a distribution portal on which you have decided to broadcast your offers. It also details how to collect your payments, your balances, cancel a reservation, declare a no-show, and collect a cancellation fee.
24 articles
Cashing in a deposit with the Payzen option
Cashing in a deposit with the Paybox option
Receive your bookings from Booking
Promotions Cartes Pass Visit Wallonia (VW)
The new elloha payment environment
Reimburse your customers!
Create Your Direct Bookings
My Sales Files page
Follow My Bookings
See the Detail of a booking file
Change the dates of a booking
Cashing in a deposit
Cashing in a deposit with your Payment Terminal
Cashing with Stripe
Giving change (refunding overpayments)
Cancel a booking
Cancelling a Booking reservation in the event of an invalid credit card
Declaring a No-Show
Cancelling a Booking reservation in the event of a no-show by the customer
Service charges on elloha accounts
How to prevent overbooking
Synchronising your bookings with your electronic diary
How are your bookings guaranteed?
Export my Reservation files OR my cash receipts