First of all, here is an explanatory video on the subject:
If you don't already have a physical Eftpos terminal (provided by your bank) or you don't want to use it for your online bookings, you can subscribe to thePaybox option and collect your deposits and cancellation fees directly from elloha.
As a reminder, setting up the elloha/Paybox link will cost you €9 per month. You will also have to pay a monthly subscription fee to Paybox - Verifone (Pack Plus - Redirection). Thanks to the partnership between Paybox - Verifone and elloha, you will benefit from very advantageous conditions for equipping yourself with this Virtual POS terminal:
Service | Public price | Elloha partnership price | You save! |
Installation by Paybox | 1.300 EXCL | 190 EXCL | 1.190 EXCL |
Paybox monthly subscription | 98 EXCL | 35 EXCL | 57 excl. tax per month |
Cost per transaction* (>100 / month) | 0.085 EXCL |
In addition, there is a 3-D Secure fee of €0.04 excluding VAT per transaction.
To collect your deposits and cancellation fees :
In the left-hand column, click on Reservations and choose the desired reservation file
If the file is in "Open" status, you can click on "Immediate Payment"
Enter the amount to be debited
Click on the Paybox button
Once the direct debit has been confirmed, the details of the booking are displayed "behind" the Payment History button
Please note
For security reasons, at no time do you have access to the customer's bank details: this method of operation is therefore more in line with current and future security standards.
We recommend that you clear the booking by the day of arrival at the latest : this will allow you to contact the customer beforehand or when the service is booked in the event of a problem (blocked bank card, insufficient funds, etc.).
You have an interface dedicated to Paybox, to which we do not have access: we strongly advise you to consult it if you need to make a refund, for example. You can also contact Paybox support.