Your orders in real time
Thanks to elloha, you are alerted in real time as soon as a Click & Collect order has been sent to you by one of your customers:
by email, in your inbox, with details of the order,
on your mobile, using the free ellohapp application,
on your mobile, using the SMS option,
in your elloha account, via theClick & Collect area
If you use the free ellohapp application
You can receive an alert in real time as soon as a new order has been placed,
To download the application:
if you have an iPhone: click here
if you have an Android device: click here
On your mobile, using the SMS option
This option (€3 per month, whatever the number of sms sent) allows you to receive your order alerts directly by SMS.
To activate it :
Click on My Account, at the top right of your screen,
Select Options,
Then activate the Twillio option
In your Click & Collect space
All orders placed by your customers can be viewed directly in your elloha account. To do this
Click on the Your Orders tab ,
Select the month of your choice,
Your orders are displayed for each day and each slot in "simplified" mode,
By hovering over the order, you can see the details
By clicking on the order, you can view all the data: customer name, details of products ordered, collection date, e-mail, etc...
For your accounting needs, you can export these orders in .csv format (for use in Excel or Google Spreadsheet),
Note: you can also view details of orders by going to the Reservations menu and clicking on the Click & Collect tab