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View your Click & Collect orders

Updated over 3 months ago

Your orders in real time

Thanks to elloha, you are alerted in real time as soon as a Click & Collect order has been sent to you by one of your customers:

  • by email, in your inbox, with details of the order,

  • on your mobile, using the free ellohapp application,

  • on your mobile, using the SMS option,

  • in your elloha account, via theClick & Collect area

If you use the free ellohapp application

  • You can receive an alert in real time as soon as a new order has been placed,

  • To download the application:

On your mobile, using the SMS option

This option (€3 per month, whatever the number of sms sent) allows you to receive your order alerts directly by SMS.

To activate it :

  • Click on My Account, at the top right of your screen,

  • Select Options,

  • Then activate the Twillio option

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In your Click & Collect space

All orders placed by your customers can be viewed directly in your elloha account. To do this

  • Click on the Your Orders tab ,

  • Select the month of your choice,

  • Your orders are displayed for each day and each slot in "simplified" mode,

  • By hovering over the order, you can see the details

  • By clicking on the order, you can view all the data: customer name, details of products ordered, collection date, e-mail, etc...

  • For your accounting needs, you can export these orders in .csv format (for use in Excel or Google Spreadsheet),

  • Note: you can also view details of orders by going to the Reservations menu and clicking on the Click & Collect tab

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