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How do I receive the money from my Click & Collect orders?

Updated over 3 months ago

With elloha, you are free to choose the ordering and payment method that suits you best:

  • Pre-paid: the customer pays when ordering on your secure booking engine elloha. This is the safest payment method for you and your customers.

  • Partial pre-payment (partial prepaid): customers pay a deposit when they place their order and pay you the balance when they collect their order,

  • Postpaid: customers give their credit card as a guarantee only (it is not debited when they place their order) and pay you directly when they collect their order,

You have a wide range of solutions for collecting your funds:

  • you access the customer's bank card, which you enter on your payment terminal: thanks to elloha payment centre (free of charge in ultra-secure mode), you enter the customer's card on your own (physical) payment terminal (MOTO mode for Mail Order, Telephone Order). The money is credited directly to your Distance Selling account on your bank account under the conditions negotiated with your bank

  • you connect your distance selling account negotiated with your bank to the elloha - PayBox option: this enables you to debit your customers' cards automatically without re-entering data or passing through your payment terminal. Here too, your cards are cashed at the cost you have negotiated with your own bank. The only cost: connection to the Paybox 'universal' connector for €35 a month,

  • You don't have an EFTPOS terminal and you don't have a VAD contract with your bank? Activate the Stripe option, the world's first virtual EFTPOS terminal: for just 3%, Stripe collects your customers' bank cards in ultra-secure mode and transfers the funds directly to your bank account within 4 days.

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