Skip to main content

Correct your errors (payment method) after the ticket has been issued

Updated over 3 months ago

IMPORTANT: the elloha Cashier can no longer be activated since 12 October 2023.

If you notice this error after the till receipt has been issued and before the closing Z has been issued :

  • Go to the relevant reservation file, which you will find in the Reservations menu on the left of your screen,

  • Click on the file number to view the details,

  • Then click on the Payment History link on the right of your screen,

  • Click on the payment line concerned,

  • And select the type of payment you want to replace it with (Cheque, Holiday vouchers, Cash, My Eftpos terminal, Transfer),

  • Finally, click Save

mceclip0.png
mceclip1.png

Note:

  • This function only allows you to change the payment methods, not the amounts.

  • This function will change the number of payment methods (e.g. 8 cheques instead of 7 before the change) but the final amounts will remain the same in the X and Z cash receipts. For example: my X or my Z will still show a total amount of €1,000 cashed. Only the amounts allocated to a particular type of payment method will change.

Did this answer your question?