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Your contractual relationship with each channel

Updated over 3 months ago

Our Unique Planning enables you to communicate your prices and availabilities in real time with dozens of online travel sites around the world, all with a single entry for your prices and availabilities.

This makes it particularly easy for you to sell yourself simultaneously on dozens of sites, provided that :

  • you have subscribed to theConnect or MagicOption,

  • you have signed a sales agreement with the connected channel(s).

It is important to know that :

  • if elloha allows you to update your prices and availability on these channels,

  • if elloha allows you to retrieve details of bookings from these channels,

  • everything relating to your commercial relationship with each channel (contracts, commission rates and payments, handling of any disputes, etc.) is handled directly between you and the channel concerned, if necessary using the interface of the channel in question to:

    • Set and track your commissions,

    • Declare cancellations,

    • Respond to disputes, etc

Under no circumstances can these actions be carried out from elloha, which limits its role to synchronising your prices, availability and booking files between you and each open channel.

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