As we have said on several occasions, despite the presence of shop functionalities linked to elloha POS, elloha is not a shop management solution: we avoid dealing, for example, with size variants, packaging or even shipping costs and shipping APIs as specialist tools such as Shopify or Prestashop do so very well.
However, it became clear that the first POS users used it very intensively and used it a lot to sell their 'physical' products (i.e. those from the Shop menu). Hence the sensitive issue of 'stock management'.
This is a sensitive subject because users may not be very careful about how they manage their restocking and, above all, their withdrawals (as in the case of an employee who withdraws a stock of goodies without reporting it), which can lead to numerous stock errors and, inevitably, an inflation of support tickets to indicate that the platform has a 'bug' because it doesn't indicate the right stock...
To overcome this problem, we have integrated the following screens into our new version of Boutique product management in elloha:
1) The initial stock is entered whenever a new product is created
2) The user can also enter an alert stock which will allow him to be notified in the POS
Finally, we have created :
1) a second tab (in the product) called "Stock Management",
2) This shows the current stock (after deducting reorders and withdrawals)
3) The ability to carry out Reorders,
4) But also to identify Withdrawals
5) and who made them and when,
6) Finally, the ability toexport a .csv of the stock history for a given product.
When the shop has crossed the "Alert Threshold", the information appears (in red) in the elloha account in the Product Menu and on the POS. In a "normal" situation, the stock is displayed in black in the Shop product overview.
Additional information
Subscriptions | Accessible | Cost Option |
Startup or equivalent DMO | Yes | |
Connect or DMO equivalent | Yes | |
Magic or DMO equivalent | Yes | |
Knowledge base article | ||
In progress | ||
Expected publication date | ||
Week 17 or Week 18 (2018) |