We have just delivered a number of new features which will be communicated to our customers next week. We will be supplementing this information with comprehensive tutorials between now and the end of week 49.
1) GIFT CARDS
Tonight we're releasing a major upgrade to the Gift Card function. This development allows our customers to :
generate a unique code for each customer of a given gift card,
thanks to this code, customers can now pay for their booking using this unique code in the booking engine and in the booking files accessible in the elloha back office
this code is checked in real time as soon as it is entered: depending on the conditions associated with the gift card, this means of payment will be accepted or rejected when it is entered (valid, expired, cancelled, already used)
in addition, it is now possible to 'track' the use of the code (gift card) used: note that if the amount in the basket is €0, following the application of the gift card, the customer will no longer be asked to enter a bank card in the booking engine. If this is not the case (the card does not cover the entire payment), the customer will have to make up the balance by entering their bank card (always in postpaid or prepaid mode ),
In addition, the (pro) customer will now be able to import lists of unique gift card codes, with associated customer information, from the elloha back office.
What can this function be used for?
for example, a pro who "works" with SmartBox or Wonderbox can import into his elloha account the unique codes that this wholesaler has provided to his customers; this will enable them to use the SmartBox or Wonderbox code when booking via the pro's BE
Subscriptions | Accessible | Cost Option |
Startup or equivalent DMO | No | |
Connect or DMO equivalent | No | |
Magic or DMO equivalent | Yes | |
Knowledge base article | ||
2) PROMO CODES
We have also delivered other functions relating to promotional codes, such as :
the ability to define a limited number of uses for a given promotional code: I create a promotional code and announce (in my communications) that this "exceptional" discount rate will only be valid for 10 customers! Very useful, for example, in the case of "Private Sales"
Finally, another function lets you decide whether or not the pro offers the possibility of applying the promo code to the entire basket put together by the customer (for example, including options) or only to one or more of their offers and/or packages.
Subscriptions | Accessible | Cost Option |
Startup or equivalent DMO | No | |
Connect or DMO equivalent | No | |
Magic or DMO equivalent | Yes | |
Knowledge base article | ||
3) AROUND ME - A NEW LOOK
As announced in Toulouse, in January we will be launching the strategic function that will enable professionals to 'sell themselves' to each other. With this in mind, we have just redesigned the "Around me" function, which will serve as the basis for the next feature.
You'll note that this function includes a new feature that will make it possible to create and translate foreign versions of the opinions that professionals exchange with each other, which will make it possible to include them in the foreign versions of Magic.
Subscriptions | Available | Cost Option |
Startup or equivalent DMO | Yes | |
Connect or DMO equivalent | Yes | |
Magic or DMO equivalent | Yes | |
Knowledge base article | ||
4) NOVARESA
We are pleased to announce the implementation of a connector with the Novaresa solution, a PMS used by over 1,600 hotels in France.
The implementation procedures are more or less similar to those for AvailPro and Reservit, with the difference that Novaresa will not be charging its customers any additional fees.
5) MULTILINGUAL ZENDESK
Our knowledge base has just inherited the latest Google Translate integration, making it accessible to your local partners of foreign origin.