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Multi-user access Head of network, creation of members with admin profile, user, salesperson, team salesperson

Updated over 3 months ago

When your Network Head is created, you are given Administrator access. You can give access to your TDR to other members of your organisation by creating them an account with their own login and password . This ensures that all the members do not have to use the same access (login/mdp) and that you no longer know who has done what within your elloha TDR or that in the event of successive password errors the only possible access is blocked.

You can also use profiles to restrict members' access to certain functions: File management (User) or Sales and folders (Seller, Team Seller, Partner Seller).

  • Click on My Account at the top right of your screen,

  • Then click on the Users link

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  • click on Create a user

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  • Enter your employee's first and last name and email address,

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  • Define their role (or profile)

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The roles are as follows:

-Administrator: has all rights on the elloha Network Header, including transforming records into elloha accounts,

- User: accesses the File Universe and the Sales Universe without the production/distribution reports; no access to the Campaigns, Selections, Modules, Community menus or to the TDR Account menu entries: Payment, Virtual TPE, Collection, Users, etc

- Team seller: can make Sales and has access to all Network Head reservations (TDR web reservation engine files and Sales Desk),

- Seller: can make Sales without access to global reservations. The Seller, who belongs to your organisation, can only view bookings that he has made himself,

- Partner Seller : can make Sales without access to global bookings. The Partner Seller can only view bookings that they have made themselves; this profile can be entrusted to a third party.

  • Click on Create

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  • An email is automatically sent to the user to notify them that their account has been created: a password is assigned

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  • Please note If the email address is already used for an elloha account you will get this message.

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Please contact elloha support([email protected]) with theidOI of the elloha account concerned and ask for the elloha account login to be changed. Once the login has been "freed", the email address can be used to create a user for your Network Head

  • In theUsers tab of the Account menu of your Network Head, you can view all the accounts opened for your users and view, modify or delete them

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  • For example, you can redefine the user's status (drop-down menu accessible on the right of your screen, at the level of the means of communication, once you have clicked on the Modify button for the user)

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  • Once logged in to the TDR application, each User can use the login details received by email to edit their details in theContact details tab

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  • and personalise their password in the Login menu

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