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Details of Airbnb bookings on elloha

Updated over 3 months ago

Cancelling an instant booking

Instant bookings fromAirbnb sent to elloha cannot be cancelled on elloha. You will therefore need to go to your Airbnb account in order to carry out this action.

Customer details sent to elloha when making an Airbnb reservation

Airbnb does not communicate all of the customer's details to elloha and only the following are sent to you:

  • Last name,

  • First name

  • The telephone number,

  • The Airbnb booking reference.

The email address is not communicated by Airbnb to elloha. An article on this subject has been written in the Airbnb knowledge base , click here.

Closing certain slots only on Airbnb

You can, of course, close your offers for sale on specific dates or during specific periods:

  • Schedule menu,

  • Select the offer you want,

  • Click on the days affected by this closure to sales on the Airbnb line displayed.

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