As we did for Booking reviews, you can now retrieve the reviews written on your Google My Business page in your elloha account. You can now view and reply to reviews directly from your elloha account, which will then synchronise the update with your Google My Business account.
To use this function, you must have a Google My Business account and synchronise it once in your elloha account.
To synchronise your Google My Business account with your elloha account for the first time:
Click on the Reviews menu (bottom left of your elloha account),
Then select the My Google Reviews tab,
Enter the address you use for your Google My Business account and click on Connect,
Once you have logged in, you will immediately be able to view your Google reviews.
If you wish to reply to a review, simply click on Reply,
Then write your review in the field provided,
Don't forget toSave your review so that it can be sent to Google My Business.
Don't forget that you can delete the response you have given to a visitor. To do this, simply click on the Delete button on the review concerned, from your elloha account.
PS: Please note that this feature is only available with the Connect subscription.