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Cancelling an Option or your Subscription

Updated over 3 months ago

You can cancel your options or subscription at any time:

If you wish to cancel an option

  1. Go to My Account

  2. Click on the Option link

  3. Under the option of your choice, click on Deactivate

  4. Confirm your choice in the Payment screen

Your option is immediately deactivated: this means that you will no longer be able to use the function or channel concerned.

If you wish to cancel a subscription

  1. Go to My Account

  2. Click on the Payment link

  3. Click on Cancel my subscription

Your subscription is immediately deactivated: this means that you will no longer be able to use the advanced functions of your account.

Note: Your data is neither deleted nor lost. You can reactivate your subscription at any time.

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