You can add additional records in the Contacts manager in the Customers menu. This includes not only records generated automatically when a customer makes a booking via your booking engine, by telephone or by having booked from the site of one of your partners such as Booking, Airbnb or Vrbo.
IMPORTANT NOTE: Before importing customer data, it is crucial that you download the template we provide and that you respect the columns displayed without creating any new ones.
To import your customers, you need to :
Click on the Clients menu, in the Main Menu, on the left of your screen,
Then select the Contacts tab,
Click on the Import contacts link
Click on the Download a template link so that you can enter the data for these new contacts
Once the document has been completed and saved, click on the Select your file button,
Then click on Import this file
Note: if you are using the file template provided by elloha, please do not delete the first line containing the names of the import columns
When your file has been successfully imported, you will see a success message
By clicking on View my imported contacts, you will be able to view the list of imported contacts in the summary table of all your contacts. These contacts are always displayed at the top of the list.